12 Customer Gifts that Outshine Partridges in Pear Trees

12 Customer Gifts that Outshine Partridges in Pear Trees

‘Tis the season for getting inundated with fruit baskets, coffee mugs, and drab holiday cards from anyone whose customer list you’ve managed to land yourself on in the past year. In other words, ’tis the season of missed opportunities. This year, why not wow your customers with something more human, more personal, more valuable than a no-personality, one-size-fits […]

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Nurture Your Inherent Strengths via The Smart Manager

Nurture Your Inherent Strengths via The Smart Manager

We too often emphasize weaknesses, while overlooking positive traits – be it professionally or personally. This bias toward focusing on the negative can adversely affect performance, yet it has become so ingrained that we See it as a foregone conclusion, and also Never stop to consider how backward this type of thinking actually is From a leadership standpoint, the issue here is not negativity. It’s the […]

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