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Catch Them Doing It Right: 3 Tips for Effective Encouragement

Catch Them Doing It Right: 3 Tips for Effective Encouragement

Famed psychiatrist Carl Jung has been credited with saying that criticism has “the power to do good when there is something that must be destroyed, dissolved or reduced, but is capable only of harm when there is something to be built.” Unfortunately, too many of us violate this truth of the human psyche. In fact, […]

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Shopping for Engagement: Cyber Monday’s Management Lessons

Shopping for Engagement: Cyber Monday’s Management Lessons

For decades, Black Friday has been a hot media topic every November. The biggest shopping day of the year has evolved into a weekend of jaw-dropping sales, shoppers camped out in sleeping bags, and crowds shoving their way to deeply discounted wares. I won’t even go there. But what about Cyber Monday, Black Friday’s younger […]

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Hook a New Habit: A Smart Tip for Behavior Change

Hook a New Habit: A Smart Tip for Behavior Change

I’ve said it before and I’ll say it again: behavior change is just plain difficult. Why? Because that old behavior is on autopilot. It’s so ingrained that it’s simply second nature. So changing it is like kicking a familiar old habit. But fortunately, I have a trick—a tool that actually leverages old habits into positive […]

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