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12 Customer Gifts that Outshine Partridges in Pear Trees

12 Customer Gifts that Outshine Partridges in Pear Trees

‘Tis the season for getting inundated with fruit baskets, coffee mugs, and drab holiday cards from anyone whose customer list you’ve managed to land yourself on in the past year. In other words, ’tis the season of missed opportunities. This year, why not wow your customers with something more human, more personal, more valuable than a no-personality, one-size-fits […]

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The Law of Compensation II: How to Increase Your Value

The Law of Compensation II: How to Increase Your Value

In my last blog post, The Law of Compensation: How to Make More in Any Year, I promised to follow up by answering a simple and essential question: How? How do we constantly make ourselves more valuable? As many of my readers know, I think there’s great power in brevity. So, I’ve selected 3 brief […]

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3 Steps to Effective Listening

Anyone who has experienced effective listening is aware of its power. When someone listens to you well, you feel validated, heard, appreciated, understood. And all of these reactions make you feel positive about the listener. Whole books and courses teach listening skills. Many are very good and sell millions of copies. People are studying this […]

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